Experience a true masterpiece of architectural and theatrical design at the KeyBank State Theatre, one of the crown jewels of Cleveland’s Playhouse Square. Originally opened in 1921, the venue was conceived as a movie palace but quickly evolved into a haven for the performing arts. With its Italian Renaissance-style interior, sweeping grand staircase, and a breathtaking domed ceiling that spans the lobby, the State Theatre is an enduring symbol of elegance and cultural heritage.

The venue is now home to some of the most anticipated events in the region—from touring Broadway shows and operas to comedy acts, concerts, and family-friendly performances. Part of the nation’s largest performing arts center outside of New York City, the State Theatre is more than just a venue—it’s a historic landmark revitalized by community passion and creative vision. After a full restoration in the 1980s, it continues to captivate modern audiences with its perfect blend of past grandeur and modern functionality.

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Seating Recommendations and Charts

KeyBank State Theatre can accommodate approximately 3,200 guests and offers a beautifully tiered seating layout:

Orchestra Section: Closest to the stage, ideal for immersive experiences, especially for Broadway musicals and symphony concerts.

Mezzanine and Balcony: Located on higher levels, these seats offer panoramic views and are often popular for their excellent acoustics and value.

Box Seating: Offers a more private, premium experience with excellent sightlines.

The theatre’s ornate decor is visible from nearly every seat, making even upper-level sections a treat. With Box Office Ticket Sales, you can explore your seating options using our real-time interactive seating chart to choose the best spot for your night out.

Location and Transportation

Venue Address:
KeyBank State Theatre
1519 Euclid Avenue
Cleveland, OH 44115

Parking

There are several parking garages and lots located within walking distance of the theatre, including the Playhouse Square Garage, which offers covered and direct access to the venue. Metered street parking is also available but limited, especially during major events.

Public Transit

Conveniently located near RTA stops, the theatre is easily accessible by Cleveland’s public transportation system. The HealthLine bus rapid transit stops directly outside Playhouse Square, making it a smart choice for city travelers.

Rideshare & Drop-off

Designated rideshare pickup and drop-off zones are located on Euclid Avenue. Arriving at least 30 minutes before your showtime is recommended to avoid traffic delays around the venue area.

Arrival Recommendations

Doors typically open 60 minutes prior to showtime. We recommend arriving at least 45 minutes early to account for parking, ticket scanning, and finding your seat without stress. Popular shows may draw large crowds, so early arrival ensures you don’t miss a moment of the performance.

Venue Navigation

Despite its classic design, the KeyBank State Theatre offers an intuitive and comfortable layout:

Main Lobby: Grand entrance with access to the Orchestra section

Mezzanine & Balcony Levels: Accessible by elevator or sweeping staircases

Restrooms & Concessions: Located on multiple levels and clearly marked

Friendly ushers are stationed throughout the venue to help guide guests to their designated seats.

Security and Policies

Bag Policy

To ensure a secure environment, all bags are subject to search upon entry. Small purses and clear bags are generally allowed, while oversized bags, backpacks, and luggage are prohibited.

Prohibited Items

Firearms, weapons, outside food and drinks, flash photography, and large recording devices are not permitted. Policies may vary by event, so check your ticket confirmation for details.

Re-Entry

Re-entry is not guaranteed once your ticket is scanned. Please ensure you have all essentials before entering.

Service Animals

Service animals trained to assist guests with disabilities are welcome. Emotional support animals are not permitted inside the theatre.

Post-Purchase Tips – Be Ready for Event Day

Download your tickets in advance and have them ready on your mobile device

Charge your phone fully to avoid tech issues at the gate

Bring a valid ID and payment method—note that some vendors inside may be cashless

Double-check your seat location and entry gate

Review bag policies again before heading out the door

Pre-Event Planning

Cleveland’s Playhouse Square district buzzes with energy on show nights. Traffic around Euclid Avenue can get congested, so allow extra time for travel. Use public transit or arrive early to explore the area and beat the rush.

Planning to meet friends? The iconic GE Chandelier at Playhouse Square makes for a picturesque and easy-to-find meeting spot before heading into the venue.

Accessibility

KeyBank State Theatre is committed to providing a welcoming and accessible experience for all:

ADA-compliant seating areas are available and bookable via Box Office Ticket Sales

Elevators service all seating levels

Assistive listening devices are available upon request

Wheelchair-accessible restrooms are available throughout the building

Let our customer support team help you find accessible seating or services that suit your needs.

Dining Options

Pre-theatre dining is a must in downtown Cleveland. Whether you're in the mood for fine dining or a quick bite, you’ll find excellent options steps from the theatre:

Cibreo Italian Kitchen: Classic Italian with a modern twist

Barrio Tacos: Bold, build-your-own tacos and cocktails

Otto Moser’s: A Cleveland staple for pre-show drinks and pub fare

Inside the theatre, concessions offer drinks, snacks, and light fare. Select performances may include themed drinks or seasonal offerings.

Other Things to Do in Cleveland

Cleveland is rich with culture, sports, and attractions that make it an ideal city to explore before or after your event:

Rock & Roll Hall of Fame: Celebrate the legends of music with interactive exhibits and iconic artifacts

Cleveland Museum of Art: A world-class collection of global art just minutes from the theatre

Edgewater Park: Take in Lake Erie views or relax at the beach between showtimes

Other Top Venues in Cleveland and Nearby Areas

Rocket Arena: Home to the Cleveland Cavaliers and major concerts

Jacobs Pavilion: Outdoor concerts with riverfront views

Agora Theatre: A staple for indie music and alternative acts

Secure Your Seats for KeyBank State Theatre Today

Don’t wait—tickets for KeyBank State Theatre events often sell fast. Whether you're planning a special night out or treating yourself to a musical escape, Box Office Ticket Sales is your go-to source for verified, hassle-free ticketing.

Browse tickets now and experience the best of live entertainment in Cleveland, Ohio.

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